There are many facets to high performing teams. The good news is that they are not complicated nor are they complex.
At the core of every successful organization there exists trust
Management TRUSTS that teams are capable of doing the work they were hired to do.
Teams TRUST each other.
Stakeholders TRUST that management and teams have their best interest at heart
LISTENING WITH INTENT
Where there is no trust a fear of conflict exists.
Every team members voice should be heard, acknowledged and considered without recourse.
There may be a better way.
We must listen with intent
If there is NO TRUST and FEAR of CONFLICT, NOBODY will take OWNERSHIPof work to be done.
This is never more apparent then when teams are assigned work versus willingly taking on work.
If teams don’t take ownership, they most certainly will not assume accountability.
Unfortunately we often see this when things go awry.
The blame game.
High performing teams assume accountability as a team.
ATTENTION TO DETAIL
No trust, no listening with intent, no ownership, no accountability = NO ATTENTION TO DETAILS
You cannot expect teams that are absent from the above to care. As a result attention to details are lost and defects rise.
When defects rise, costs go up, margins go down, budget ares trimmed, customer satisfaction shrinks, services are outsources…….
Put Into Action
Empirical Process Control
High performing teams are proud to be transparent about the sequencing, & progress of their work.
The are willing to inspect, and be inspected as they complete work.
They are willing to take action and adapt to stakeholders needs as they are willing to adapt and change their practices to improve the team and improve the value of work delivered.
“Self-organizing teams choose how best to accomplish their work, rather than being directed by others outside the team.”
The are empowered and trusted to manage their own work.
They plan & estimate what they are capable of accomplishing to ensure sustainability of the team.
High performing teams collaborate in the following ways;
Awareness—Individuals working together need to be aware of each other’s work.
Articulation—Collaborating individuals must partition work into units, divide the units among team members, and then after the work is done, reintegrate it.
Appropriation—Adapting technology to one’s own situation; the technology may be used in a manner completely different than expected by the designers.
A Guide to the SCRUM BODY OF KNOWLEDGE (SBOK™ Guide) 3rd Edition
Are Your Teams High Performing?
11 questions – will you be surprised with the results?
Live Business Intelligence Report – High Performing Teams
This BI Report is based on participants filling out the survey ABOVE. It represents live global data.