Agile, Servant Leadership, SLIDE21 Blog

Lost And Found: Calling All Servant-Leaders

“All this time I was finding myself and I didn’t know I was lost.” Aviici

Your project is a disaster.  You are supposed to overhaul food inspection procedures after a recent outbreak of salmonella.  You have been asked to supervise a group of accountants as they perform a forensic audit on a multinational corporation in your city.  You are renovating your private addiction facility to include an inpatient psychiatric wing and a detox facility. Nothing is working. Deadlines are being missed.   Documentation is sloppy and slow to be completed. Parts aren’t showing up. There was a small fire at the construction site. Everything is going wrong. But why?

Your team, quite frankly, is ridiculous.  Unprofessional doesn’t even begin to describe it.  There are politics. There is in-fighting. They absolutely do not trust you, which annoys you because you’re not sure what trust has to do with anything and you think they should just listen to your rules and get the job done.  None of you like your immediate superior, who is a complete jerk and notorious for an explosive temper and poor decision-making.

In an effort to motivate two of the worst team members, you go to HR to discuss their poor performance.  One woman argues with you constantly, takes up way too much air time at meetings, and seems far more interested in making her point as an individual than in making progress as a group.  At the last meeting, she raised her voice at you. You can’t afford to be publically embarrassed in this way; you simply won’t allow it. HR agrees and she has received a writeup with such suggestions as “be positive” and “contribute”.  Now she won’t speak to you. At all. Her silence is worse than her hostility was.

“Not until we are lost do we begin to understand ourselves.” – Henry David Thoreau

It wasn’t supposed to be this way.  You have an MBA! You’re an EXPERT in your field.  You have done multiple projects like this, been in charge, stayed in command.  Everyone has always listened, but these pesky colleagues with their sensitivity to their work environment and their imperviousness to your authoritarian tactics (which have always worked in the past) are confusing the heck out of you.  You’re frustrated. You’re embarrassed. And though you would never admit it, you realize that you love being in charge and you hate that for the first time, you’re not and you have no idea how to be.  Everything about this team and this project feels like it is spinning out of control.

“And if you’re lost enough to find yourself by now…” – Robert Frost

Your ways aren’t working.  Your project isn’t working.  Your team isn’t working. The solution is one word: Change.  Transform yourself into a servant-leader. To know where you are going, you must know where you have been. Start your Agile transformation by taking our newly updated Baseline Competency Assessment Survey.  Only in knowing how lost you are can you truly be found, as a leader, as a business, as a team.  Let us teach you the Agile skills you need to manage a project with stability and flexibility.  Learn what conditions you need to foster on your team so that the infighting stops, trust is regained, and performance skyrockets.  Watch your progress in real time with our innovative performance analytics through Microsoft Power BI.  

You have been lost.  Find your success with ShuHaRi.  Start your experience today.